Everything included

Every calling feature your business needs

One platform, dozens of features. From the Voice Attendant that greets your callers to the analytics that show you what's happening — it's all standard, organized below by category.

Call routing & attendant

✓Multi-level IVR auto-attendant
✓Custom greetings & menus
✓Time-of-day & holiday routing
✓Ring groups
✓Call queues
✓Find me / follow me
✓Simultaneous & sequential ring
✓Call forwarding rules
✓Failover & overflow routing
✓Direct inward dialing (DID)
✓Dial-by-name directory
✓Geo & caller-ID routing

AI Receptionist & automation

✓Natural-language call answering
✓Caller intent detection
✓Appointment & callback booking
✓Caller detail capture
✓Smart human handoff
✓FAQ & knowledge answers
✓Spam & robocall screening
✓After-hours auto-response

Cloud PBX & extensions

✓Unlimited extensions
✓Desk phone provisioning
✓Softphone (desktop)
✓Mobile app (iOS & Android)
✓Hot desking
✓Intercom & paging
✓Shared line appearance
✓Busy lamp field (BLF)
✓Call park & pickup
✓Music / message on hold
✓Number porting
✓Local & toll-free numbers

Voicemail & messaging

✓Visual voicemail
✓Voicemail-to-email
✓Voicemail transcription
✓Business SMS & MMS
✓Shared team texting inbox
✓Fax-to-email

Collaboration & conferencing

✓Audio conference bridges
✓Video meetings
✓Screen sharing
✓Call transfer (warm & blind)
✓Three-way calling
✓Presence & status

Recording, analytics & admin

✓On-demand & auto call recording
✓Real-time call dashboards
✓Historical call reports
✓Queue & agent metrics
✓Call detail records (CDR)
✓Self-service admin portal
✓Role-based permissions
✓CRM & webhook integrations

Every feature above is included as standard — no per-feature add-on fees.

Want these on your business line?

We'll map your call flow and turn on exactly what you need. Setup takes minutes, not weeks.